Privacy Policy

This Privacy Policy describes how Healthy Foods Trading International Ltd collects, processes, stores and protects personal information when you visit our website, complete a contact or quotation form, subscribe to communications or otherwise interact with us digitally.

In this policy, “Healthy Foods,” “we,” “our” and “us” refer to Healthy Foods Trading International Ltd. “You” and “your” refer to the website visitor, prospective customer, buyer, supplier or business representative whose information is processed.

By using our website or submitting your information, you acknowledge the practices described in this Privacy Policy.

We may collect information that you provide directly through website forms, email, telephone communication or other business interactions.

This information may include:

• Full name and professional title.
• Email address and telephone number.
• Company name, business type and organisation details.
• Country, location, destination port or delivery information.
• Product enquiries, quantities, specifications and packaging requirements.
• Messages, correspondence and other information included in an enquiry.

We may also collect basic technical information automatically when you visit the website, including browser type, device type, IP address, pages visited and general website usage information.

We may use personal information for legitimate business and operational purposes, including the following:

• Responding to contact messages, quotation requests and product enquiries.
• Evaluating product, quantity, destination and export requirements.
• Preparing commercial quotations, invoices and related documents.
• Communicating with verified buyers, suppliers and commercial partners.
• Processing newsletter subscriptions and requested business updates.
• Improving website functionality, performance and user experience.
• Preventing fraud, misuse, security threats and unlawful activity.
• Meeting legal, regulatory, accounting and compliance obligations.

Depending on the nature of your interaction, we may process personal information on one or more of the following grounds:

• Consent provided by you
• Steps taken before a contract
• Compliance with legal obligations
• Legitimate business interests

Where processing is based on consent, you may withdraw that consent, subject to legal and contractual limitations.

Our website may use cookies and similar technologies to support essential website functionality, remember preferences, measure traffic and understand how visitors interact with website pages.

Cookies may include:

• Essential cookies required for basic website operation.
• Preference cookies that remember selected website choices.
• Analytics cookies used to understand website performance and visitor behaviour.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

We do not sell or rent personal information to third parties for unrelated marketing purposes.

We may share information with trusted parties where reasonably necessary to operate our business or process a transaction, including:

• Website hosting, email and technology service providers.
• Logistics providers, freight forwarders and shipment coordinators.
• Inspection, testing and quality assurance providers.
• Banks, payment processors and professional advisers.
• Regulatory, customs or government authorities where legally required.

Service providers are expected to use personal information only for the authorised service and to protect it appropriately.

As an international export company, we may communicate with buyers, logistics providers, service providers or commercial partners located outside Nigeria.

Personal information may therefore be processed or accessed in another country where necessary to respond to an enquiry, prepare a transaction or support an international shipment.

Where appropriate, we seek to use reasonable safeguards to protect personal information during international processing or transfer.

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, disclosure, alteration, destruction or misuse.

Personal information is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected, manage a business relationship, comply with legal obligations or resolve disputes.

Retention periods may depend on factors such as:

• The nature of the enquiry
• Whether a transaction occurred
• Accounting and tax requirements
• Legal and regulatory obligations
• Fraud prevention and security needs

Subject to applicable law and valid exemptions, you may have the right to:

• Request information about the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Object to or request restriction of certain processing.
• Request a copy of eligible information in a usable format.
• Withdraw marketing consent or unsubscribe from communications.

Our website and export services are intended for adults, businesses and professional representatives. They are not designed for children.

We do not knowingly collect personal information from children through the website. Where we become aware that such information has been submitted without appropriate authority, we may take reasonable steps to delete it.

Our website may contain links to third-party websites, social media platforms, logistics providers, regulatory bodies or other external resources.

We do not control the privacy practices, security or content of external websites. Visitors should review the privacy policy of each third-party website before submitting personal information.

We may update this Privacy Policy to reflect changes in our website, business operations, data practices, legal obligations or service providers.

The revised policy becomes effective when it is published on this page. The effective date shown at the top of the document will be updated accordingly.

Contact Healthy Foods Trading International Ltd to ask a privacy question, correct your information or submit an eligible data request.